Frequently Asked Questions

We offer comprehensive digital services including website development, custom software development, SaaS development, digital advertising, marketing strategy, and content writing. Whether you need a simple marketing site or a complex SaaS platform, we've got you covered.

We have over 20 years of experience building digital products. Our team has worked on everything from small business websites to enterprise SaaS platforms serving millions of users.

We skip the bureaucracy and deliver results fast. Instead of spending weeks on wireframes and mockups, we dive straight into code and deliver working prototypes in 48 hours. We also include content creation and offer unlimited basic revisions—no hidden costs or nickel-and-diming.

We work with both! We love helping startups validate their ideas and build MVPs quickly. We also work with established businesses looking to scale, add features, or modernize their tech stack. For the right SaaS projects, we're even open to equity arrangements.

Website costs vary widely based on complexity. Simple marketing sites can start under $5,000, while complex e-commerce or custom web applications can range from $25,000 to $100,000+. We offer free consultations to provide accurate quotes based on your specific needs.

SaaS projects typically range from $25,000 for a lean MVP to $500,000+ for a full enterprise platform. The cost depends on features, integrations, scalability requirements, and timeline. We can help you prioritize features to maximize value within your budget.

Yes! For larger projects, we offer milestone-based payment plans. Typically we structure payments as 30% upfront, 30% at midpoint, and 40% on completion. For ongoing services like maintenance or marketing, we offer monthly retainers.

No. We're transparent about all costs upfront. Our quotes include everything needed to complete your project: design, development, content creation, and basic revisions. We only charge extra for changes that fall outside the originally agreed scope.

For the right project, yes! We're open to equity arrangements for startups with strong product-market fit potential. Typically we do a mix of equity + reduced cash to align our incentives with your success. Let's discuss your specific situation.

Timeline varies by project type. Marketing websites can be delivered in 1-2 weeks. E-commerce sites typically take 3-4 weeks. Custom web applications require 2-4 months. SaaS MVPs take 6-12 weeks. The main factor affecting timeline is usually content gathering—development itself is fast.

We use a rapid, code-first approach. After an initial discovery call, we dive straight into development and deliver a functional first draft within 48 hours. Then we iterate based on your feedback through 1-3 revision rounds. This approach is much faster than traditional agencies that spend weeks on wireframes.

Most projects go through 1-3 revision rounds. We don't have a hard limit on basic revisions—you can request as many refinements as you need within the original project scope. We only charge extra for changes that weren't part of the original agreement.

Very little! We just need your business goals, vision, brand guidelines (if any), and any existing marketing materials. Unlike other agencies, we handle content creation, don't require detailed specifications, and don't leave you stuck in endless feedback cycles. You provide the vision—we handle everything else.

Absolutely! We provide access to staging environments so you can see progress in real-time. For larger projects, we do bi-weekly demos and can adjust priorities based on your feedback. Transparency and collaboration are core to how we work.

We're tech-stack agnostic and choose the best tools for each project. Common choices include: React/Next.js/Astro for frontends, Node.js/Python for backends, PostgreSQL/MongoDB for databases, and AWS/Vercel/Cloudflare for hosting. We prioritize modern, proven technologies with strong community support.

Yes! Upon final payment, you own all code, designs, and intellectual property created for your project. We provide full documentation and can train your team if needed. For SaaS projects with equity arrangements, we negotiate IP terms upfront.

We can recommend and set up hosting, but you'll own the hosting account directly (we don't mark up hosting costs). For ongoing projects, we can manage hosting as part of a maintenance retainer. We typically use Vercel, Cloudflare, or AWS depending on project needs.

We offer maintenance packages starting at $500/month that include monitoring, security updates, bug fixes, and monthly feature hours. For SaaS applications, we recommend ongoing support to ensure smooth operations as you scale.

Yes! We have extensive experience integrating with third-party APIs, legacy systems, CRMs, payment processors, and more. We can work with REST APIs, GraphQL, webhooks, or custom integrations as needed.

We typically respond to emails within 24 hours during business days. For active projects, we're usually much faster. We also offer 24/7 disaster response for critical issues that affect your live site or application.

We're flexible and adapt to your preferences. Most clients prefer email for asynchronous communication, with Slack or scheduled video calls for real-time discussion. We provide regular progress updates and are always available for questions.

We provide post-launch support to ensure everything runs smoothly. This includes monitoring for bugs, answering questions, and making minor adjustments. For ongoing support, we offer maintenance retainers. Many clients continue working with us to add features and grow their products.

Yes! We provide documentation and training for content management systems, admin dashboards, or any custom features. For complex applications, we can provide hands-on training sessions for your team.

We're always happy to help! For minor tweaks within the first 30 days, we typically handle them at no charge. For larger changes or new features, we can provide a quote. Many clients keep us on retainer for ongoing updates and improvements.